Patient Policies

Cancellations

Please call the office 24 hours in advance to cancel appointments. Failing to do so could result in a $25.00 charge, for which you are responsible, since insurance will not over this assessment.

Late Policy

We are committed to prompt service, and will work very hard, barring emergencies, to stay on time. We may ask you to reschedule if you arrive for your appointment more than 10 minutes after your scheduled appointment. Always arrive 10 to 15 minutes early for an appointment to complete any paperwork associated with your visit.

Prescriptions

Calls for prescriptions received in this office after 12:30 PM will addressed the following day after 2:00 PM. Please try to call the office at least 48 hours in advance for all medications. Calls received after 12:30 PM on Friday will be returned after 2:00 PM on the following Monday.

Emergencies and On Call

If you have an emergency, such as chest pain, severe shortness of breath, severe headache, or bleeding, call 911 or proceed directly to the nearest hospital emergency room. You can always call the office with any questions about acute medical problems after hours. If the physician is not in the office, the machine will direct you to leave a message for the physician on call and our answering system will page him. If the doctor on call does not answer your call within 30 minutes, please recall the office.

Records Releases

Please complete the enclosed records releases to obtain your medical records from your family physician and any specialists you may be consulting. Our Practice Privacy Policy is available at the office for your review.




If you have any questions regarding these office policies, please contact our office at anytime.